Job Description
Who AreWe? RAM Hotels is a dynamic, thriving, innovative hotelmanagement company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the most well-known midscale hotelbrands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands whilecontinuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more thansimply switch companies to advance your career, you become part of the RAMHotels family!
POSITION: Corporate Trainer JOBSUMMARY The corporate trainer isresponsible for creating training tools and operations manuals and delivering trainingprograms on hospitality operations, service and internal operations. The trainer will conduct training classesdemonstrating proper work techniques and practical skills in worksettings. The modules and manualscreated by the corporate trainer will be used across our portfolio and berelevant in all areas of our business. The corporate trainer is responsible for developing and implementing thetraining protocol for onboarding new salary team members, to ensure theirknowledge and compliance of all company policies and procedures.
JOB RESPONSIBILITIES - Develop programs and curriculum for the employees of the organization for orientation and in-job training.
- Analyze the effectiveness of training and workshops to the employees and develop appropriate modification if needed.
- Collaborate with the company's management to identify training needs and schedule appropriate training sessions for employees.
- Develop systems to monito and ensure employees are performing their responsibilities according to the training.
- Ensure the compliance of the company's employees to cooperate with standards and procedures during training sessions.
- Provide support and mentoring for new employees while conduction an evaluation and identifying sections where improvements are needed.
- Performs additional duties when required.
PROFESSIONAL EXPERIENCE - Bachelor's Degree in human resources, education or business (strongly preferred) or a minimum of 5 years' experience in a similar role.
- Proficient in MS Word, Excel, PowerPoint
REQUIRED SKILLS - Develop and cultivate a never-ending appetite for learning to broaden your knowledge.
- Strong organization and time-management skills to prioritize, delegate tasks and set goals productively.
- Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners.
- Effective communication (verbal and written) and interpersonal skills to inspire and engage learners.
- Good research skills to perform advanced and analytical research to find reliable and relevant content for the learner.
- High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in teaching.
- Have a background in IT and the use of modern technology to develop training modules needed in online platforms.
ESSENTIAL SKILLS - Ensure that you are always a positive representation of the company; embrace and respect diversity and multi-cultural environments.
BENEFITS RAM Hotels hiresthe best people, we work extremely hard to provide benefits that make work-lifebalance that much more enjoyable. As aleader in the hospitality industry, we promote advancement opportunities, weoffer our eligible employees comprehensive health benefit packagesfor you and your family, vacation time, quarterly bonuses, and other additionalperks being an employee of RAM Hotels.
RAM Hotels is anEqual Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, national origin, disability, orprotected veteran status.
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